COMPANY_SUSPENDED - Telemax Docs

HTTP status: 403 · Code: COMPANY_SUSPENDED (token endpoint); CompanySuspended (every other endpoint)

Example

{
  "type": "AUTHORIZATION",
  "code": "COMPANY_SUSPENDED",
  "description": "The company this API key belongs to is not active.",
  "requestId": "0HNP2MAV4BUCG:00000001",
  "docUrl": "https://docs.telemax.com.au/errors/company-suspended"
}

Cause

The company the API key belongs to is suspended or otherwise not active, or a company above it is. The token endpoint refuses to issue tokens and returns the response above. Tokens issued before the suspension are refused by every other endpoint, with a different body that has no type, requestId or docUrl:

{
  "code": "CompanySuspended",
  "message": "The company has been suspended. Please contact your administrator."
}

What to do

Contact Telemax support. Requests succeed again once the company is reactivated. See Error handling for the full error model.

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